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Frequently Asked Questions

General

We provide Access Control, AI Threat Detection, Smart Sensors, and Health Screening systems. Each solution is modular and can be tailored to meet the needs of both small offices and large campuses.

Our platform is modular, so you can start with core features and add modules—like AI Threat Detection or Smart Sensors—depending on your requirements and budget.

Unlike static setups, our dynamic solutions incorporate AI, real-time analytics, and cloud connectivity for proactive threat identification and automated responses rather than simple post-incident logging.

Yes. We design solutions that scale easily, ensuring smaller sites get essential functionalities while larger facilities can deploy more complex configurations across multiple locations.

Our team conducts a needs assessment, reviewing your facility size, security goals, and existing infrastructure. Based on this, we propose a tailored solution that maximizes efficiency and fits your budget.

FACES2 AIMS

FACES2 AIMS (Active Incident Management System) is an AI-powered security solution designed to detect, track, and respond to potential threats in real-time. It offers multi-layered authentication, intelligent lockdown control, and remote management.

Our solution is ideal for schools, offices, commercial spaces, and public buildings seeking advanced security and active threat detection.

FACES2 AIMS uses AI-driven threat detection, multi-factor authentication, intelligent lockdown mechanisms, and real-time monitoring to provide enhanced access control and incident management.

The system can detect weapons, abnormal behavior, unauthorized access, suspicious audio cues (e.g., gunshots), and more. Models can be trained for specific scenarios like object detection.

Yes. It can seamlessly integrate with current access control systems, IP cameras, and alarm systems for enhanced overall security.

Lockdowns can be triggered based on detected threats. The system secures entry points, activates emergency protocols, and sends real-time alerts.

Absolutely. Our Remote Management feature allows security teams to monitor and control access points from anywhere using mobile apps, desktop dashboards, or integrated digital radios.

Access Control

It supports multi-factor authentication, including smart cards, QR codes, mobile credentials, smartwatches, PIN codes, and biometrics.

Yes. Our cloud-based platform lets administrators add, modify, or revoke access rights from anywhere via an online dashboard or mobile app.

In most cases, yes. We can retrofit our controllers to various electric strikes, maglocks, or other door locking mechanisms.

When a door is accessed, nearby cameras can be triggered to record or send real-time video to security personnel, creating a synchronized log of both access events and footage.

Yes. Administrators can oversee multiple buildings or campuses from one central dashboard, applying consistent rules and generating unified reports.

AI Threat Detection

AI Threat Detection uses advanced algorithms to analyze camera feeds, sensor data, and access logs in real-time, identifying potential risks early and reducing the chance of incidents escalating.

We layer and cross-check multiple AI models, significantly decreasing erroneous triggers and focusing on genuine threats.

Yes. Our AI platform is designed to integrate with most IP-based camera systems. We can assess compatibility during the initial setup.

Unauthorized access, suspicious behavior, loitering, tailgating, forced entries, and more. If configured, the system can also detect weapons or certain objects.

Alerts can be sent via SMS, email, in-app, or desktop notifications. Administrators decide which staff members receive them and how alerts are prioritized.

Smart Sensors

We provide temperature/humidity sensors, air quality monitors (e.g., PM2.5, PM10, CO2, TVOC), and specialized detectors for cannabis or vape smoke. In addition, we can integrate with almost any RS-485, BLE, Thread, or Wi-Fi sensor.

Many of our sensors are wireless and can be installed easily. Hardwired options are also available for areas requiring consistent power or network connections.

They connect to the FACES2 F2 Smart Controller, which processes and transmits data to the cloud, providing both real-time alerts and historical analytics.

Yes. You can define specific parameters for each sensor and trigger notifications if readings exceed or drop below your chosen range.

We offer both indoor and weatherproof outdoor models for monitoring environmental conditions around building perimeters or external storage areas.

Health Screening

Users complete a brief questionnaire (via mobile or touchscreen) and then undergo a non-contact forehead temperature check at an access point. If criteria aren’t met, access can be restricted.

Yes. Administrators can enable or disable health checks at any time through the dashboard, allowing you to adapt to changing guidelines.

We use high-quality infrared sensors that provide reliable readings. Regular calibration ensures ongoing accuracy.

Yes. We encrypt personal information and limit access to authorized personnel only.

Absolutely. You can configure guest questionnaires and temperature checks so that temporary visitors are also screened.

FACES2 F2 Smart Controller

It’s a next-generation controller that gathers, processes, and transmits data from Smart Sensors and Access Control points, enabling real-time insights and automated responses.

It’s highly scalable. The exact number depends on your configuration, but each unit can handle multiple doors, sensors, and integrated devices.

Not necessarily. The F2 Smart Controller can use cloud services for data storage and analytics, reducing additional hardware requirements.

Yes. It has an integrated cellular data card to keep core functions (like access control and basic sensor alerts) running even without internet access.

It provides advanced processing, analyzing sensor data in real time. Based on custom thresholds, it can trigger alarms, lock doors, or even adjust HVAC systems.

The F2 Smart Controller is equipped with a custom UPS that automatically switches to battery power when the main power goes out, ensuring there’s no service disruption. Once power is restored, the battery recharges, and the system returns to normal operation.

Deployment & Integration

Yes. We offer cloud-based management for scalability and on-premises options for organizations needing complete internal control.

The system runs on a proprietary platform using the nVidia Jetson for AI processing, integrates with standard IP cameras, and supports multiple device types for access control.

Yes. We provide APIs and interfaces for seamless integration with most third-party building automation platforms.

Our solution is built on open standards and can often integrate with third-party access controllers and cameras. We’ll assess compatibility during setup.

Yes. We have Android and iOS apps that allow users to unlock doors, receive alerts, or complete health screenings remotely.

We primarily support IP-based systems; however, analog integrations are possible through network video encoders or bridging devices.

Absolutely. Our system can export logs and events to third-party BI (Business Intelligence) or SIEM (Security Information and Event Management) platforms.

Installation & Maintenance

It depends on your facility’s size and complexity. Smaller setups can be done in days, whereas multi-site installations may span several weeks.

No. Our platform is user-friendly, and we provide training and documentation so that your team can handle routine maintenance.

Yes. You can configure update windows for times that minimize disruption to daily operations.

We provide both remote assistance and on-site support (depending on location and service plan). Our helpdesk is available 24/7 for critical issues.

Data Security & Compliance

We secure data both at rest and in transit using encryption. Role-based permissions ensure that only authorized personnel can access sensitive information.

Yes. We adhere to GDPR and other applicable regulations. We’ll work with you to ensure compliance based on your location and industry standards.

Absolutely. You can define retention policies for logs, video footage, and sensor data to automatically delete or archive information after a specific duration.

We maintain secure cloud backups across multiple data centers, minimizing the risk of loss and ensuring high availability.

You retain ownership of your data. We can provide an export before account closure and permanently delete all data as requested, in line with compliance requirements.

Pricing & Support

Pricing is customized based on the number of doors, sensors, AI modules, and software features you need. We’ll provide a personalized quote after assessing your requirements.

If you choose regular maintenance updates, cloud data storage, and remote management, these services are provided through subscription plans that also include ongoing support.

We have options ranging from basic email support to premium 24/7 phone and on-site assistance. All plans include regular software updates and access to our knowledge base.

Absolutely. Our solutions are designed to be flexible and can scale or upgrade as your security needs evolve.

Depending on your region, we partner with financing providers to offer leases or payment plans for reduced upfront costs.

Simply contact us to schedule a consultation. We’ll discuss your security goals and propose a tailored deployment plan.

Still Have Questions?

If you don’t see your query here, contact us, and our team will be glad to assist you further.

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