FAQs

Frequently asked questions

Straight answers on deployment, data residency, credentials, integration, security, and support. If your question is not here, a consultant is one message away.

Platform & Solutions

What is FACES2?

One platform for access control, identity authentication, AI video intelligence, incident management, alarm monitoring, sensor monitoring, and health screening and monitoring. Every solution shares the same data, the same operator view, and the same Canadian support team.

Do we have to buy all seven solutions?
Can FACES2 run alongside our existing systems?

Deployment & Data Residency

What deployment models are available?
Where is our data stored?
Can FACES2 run fully offline or air gapped?

Access & Credentials

What credential types are supported?
Can we issue visitor or temporary credentials?
Does it integrate with intercoms and video doorbells?

Integration & Hardware

What hardware does Visiontech provide?
How do devices connect?
Can FACES2 use our existing cameras and sensors?

Security & Privacy

How is biometric and health data protected?
Is FACES2 privacy compliant?
Who can see the data, and is it auditable?

Support & Getting Started

Who supports the platform?
How do we get started?
Do you offer product walkthroughs?
FACES2 logo

Still have questions?

Describe your facilities and requirements, and a consultant will follow up with specific answers.