Incident Management

Access control must guarantee that users are who they say they are and they have the appropriate access to areas they are supposed to. This is achieved by authentication (verifying who the user is). FACES has several methods of authentication that can be used by themselves or in combination. These include pin code, QR code, bar code, RFID/NFC fob or secure access card, and facial recognition.

• Multi-point lockdown event trigger options (mobile device, pull station, two-way radio emergency button)
• Automated check in/out of staff, students and enrolled visitors
• Control access with pin code, QR code, RFID/NFC fob or secure access card, and facial recognition
• Scan individual body temperatures with a high accuracy fever detector
• Create customized access questionnaires for people entering
• Real-time authentication for government-issued domestic or international IDs
• Watch list checks (e.g. restraining orders, sex offenders, etc.)
• Design and print visitor badges
• Access logs for contact tracing

Training for an active incident is essential to an organization’s ability to respond to an active incident. FACES2 has partnered with law enforcement trainers to provide high-quality training to prepare them for any potential active incident. The partnership between FACES2 and law enforcement trainers has resulted in an innovative approach to training that combines the best of both worlds - providing organizations with the skills and knowledge necessary to handle any situation while ensuring that they are equipped with the latest technology and tools available.

• Live active incident management training by qualified law enforcement instructors
• Design and create active incident management plans
• Establish a baseline position, plan, and security goals
• Complete policies & procedures review
• Physical site security assessment
• Identify and make recommendations to improve preventative measures
• Slow, walkthrough simulation drill

Effectively managing an active situation is critical to reducing casualties. FACES2 automates many of the essential functions so that staff under duress do not have to. This includes auto-locking all doors but still allows staff to have controlled access.

• Automated lockdown of all doors
• Multiple methods of lockdown including pull stations with audible alarms
• Live view of all cameras
• Remote access to active incident management plan
• Real time emergency roll call with automated check in/out

It is not realistic for staff to remember the specifics of an emergency communication plan under pressure or duress. Simplifying communication is critical to reducing casualties during an active threat. FACES2 has combined communication from radio, mobile phones, and desktops into a single platform.

• Location based wireless silent emergency alert button
• Active chat with mobile/desktop chat and two-way radio integration
• Automatic on active incident management entry display sign
• First responders portal with access to two-way radio voice to text translation, floor plans, aerial imagery, and cameras
• Automatic incident logging for post incident debriefing and analysis